There are several benefits to outsourcing your IT department. With Amazing Support, you’ll have unlimited access to our Helpdesk – 24/7. Should problems arise, our remote team will be ready to handle it. We also provide proactive monitoring, to detect issues before they can occur. By addressing problems quickly, we reduce downtime for your business.

Working with Amazing Support for your outsourced IT also gives you access to an accredited Microsoft Silver Partner. Our expert support also comes with an account manager, assigned to each client. Your account manager is your main point of contact with us, streamlining communication and allocating the necessary resources to resolve your problems.

When you choose us for your outsourced IT, you’ll have access to our specialised IT engineers. They carry out patch management, anti-virus checks, and cyber security on your systems. With our IT monitoring, we keep all your software and operating systems up to date. As accredited specialists, we’re always aware of the latest patches and updates from major vendors.

We also run anti-virus checks regularly, providing you with detailed reports of your systems. Patch management and anti-virus reports are part of our larger cyber security scheme. Amazing Support have dedicated cyber security professionals apart from our IT support staff. Our cyber security experts specialise in keeping your systems, workstations, and networks secure, protecting your business from digital attacks and doing regular backups. Apart from our outsourced IT services, we also run employee educational programmes on cyber security, should your business feel the need.

Outsourcing your IT department is a cost-effective move for your business. By working with us, you reduce your internal staff costs. You can also formulate a contract with us that will meet your specific business needs, based on your expenses. As we mentioned, our services are scalable. So we can increase our IT support should your business start growing.

By working with our IT specialists, you’ll also boost productivity. You won’t have to invest in training and developing your internal IT department. You can focus on your business, while we handle the IT network and infrastructure. And with access to our Helpdesk, you’ll never have to wait for our response.