Amazing Support provides VoIP telephony and IT services to businesses throughout London and Hertfordshire. As part of our Managed IT solutions, we’ll help you migrate to a VoIP service and set up a new system that’s right for your business. Our reliable VoIP services won’t drop calls and have transparent and affordable pricing structures. After we install your new VoIP service, we’ll continue to monitor for any problems or hiccups.

When you choose Amazing Support for your VoIP telephony service, you have full access to our Managed IT Support. Our expert engineers are available to answer your questions and solve any problems through our Helpdesk, by phone or by submitting a ticket. We pride ourselves on our proactive monitoring tools, which allow us to check the health of your VoIP system and prevent foreseeable problems.

By switching to VoIP technology, your business can cut down on communication and maintenance costs. Since VoIP phones are portable, there’s no need for both office phones and business mobiles for your employees. You can work from anywhere and from any device, whether desk phone, mobile or computer. Business networks can easily be separated and optimised for voice and data and with a VoIP system that can scale up and down almost immediately, you can deliver your services more efficiently and without needing large capital expenditure.

Using a VoIP service is also more reliable, with better performance than a traditional phone service. VoIP telephony is more secure with standardised built-in encryption, less costly to run and with options for business continuity failover and app integration. VoIP has multifunctionality that traditional phone systems struggle with – video conferencing, forwarding voicemail to email, IVR menus and greetings, call queues and ring groups, call recording can all be achieved with VoIP telephony, and all from within a single web browser.