- About Us
About Us
Welcome to Codex, your trusted partner in harnessing the power of technology to drive your success. Based in the UK, we are a premier managed service provider dedicated to empowering businesses like yours to leverage technology effectively and efficiently.
At Codex we understand that navigating the complexities of IT can be daunting. That’s why we’re here to simplify the process and make technology work for you. Our mission is to transform the way you approach IT, making it user-friendly, accessible, and aligned with your unique goals and objectives.
With our comprehensive suite of services, expert guidance, and unwavering commitment to your success, we ensure that you can focus on what you do best while we handle the rest. Whether you’re looking to streamline your operations, enhance your cybersecurity posture, or optimize your IT infrastructure, we have the expertise and resources to help you every step of the way.
Discover the difference that partnering with Codex can make for your business. Let us be your trusted partner in harnessing the full potential of technology to propel your organization forward.
Email us – information@codex.systems | Call us 0208 123 5452
HELPING YOU FIND THE RIGHT
IT SOLUTIONS
SECURE IT SUPPORT IN LONDON
Welcome to Codex, London’s premier Managed Service Provider, where cutting-edge technology meets bespoke IT solutions. Nestled in the heart of innovation, we are dedicated to elevating your business with seamless, secure, and scalable IT services. Our team of experts is committed to ensuring your IT infrastructure is robust and resilient, empowering you to focus on growth and success. Experience unparalleled support and strategic guidance tailored to the unique needs of London’s dynamic business landscape. Partner with us and transform your IT challenges into opportunities.
Our Services
We offers tailor-made IT solutions to suit every business at resonable costs. Outsourcing your IT support to our UK based IT support will save your company money.
BENEFITS OF OUR IT SUPPORT SERVICES
Free Added Advice & Training
Expertise
Speed & Responsiveness
24 Hour System Monitoring
Microsoft and AWS
Partner
Reliable, Local IT Support in London
We’re dedicated to providing IT support that delivers more than just technical assistance. Our services come with a host of benefits designed to empower your business.
You’ll receive free expert advice to navigate the complex IT landscape, along with training to keep your team skilled and informed. Our expertise translates into swift and responsive support, ensuring minimal downtime for your operations. We also offer 24/7 systems monitoring, giving you the assurance that your infrastructure is constantly overseen. Plus, with reliable support based right here in the UK, you can trust in our commitment to your success. Choose Codex Systems for IT support that goes the extra mile.
IT partner with a shared vision
We offer customised solutions. We work with many software providers to bring you the best solution for you.
HELPING YOU FIND THE RIGHT
IT SOLUTIONS
Get a quick IT support quote.
IT partner with a shared vision
We offer business partnering for the clients. We understand that each company have their own goals to achieve. Many SMEs struggle with the technology during their growth time. We want to make sure that the technology is your strength, not the weakness. We can offer you the latest and cutting-edge technology solutions for you.
We have a friendly UK based team of engineers who are happy to visit your company at a short notice. We work with many SMEs to ensure that their both hardware and software are maintained at a high standard.
We work with Microsoft Assure, AWS and several other cloud-based platforms to offer our customers the best cloud based solutions for their requirements.
Our engineers are able to provide Remote IT Support services by accessing your computer via the Internet with your permission. We use the latest secure remote support helpdesk which enables us to access your systems from our offices.
Our expertise enables us to recommend the latest security solutions for you. We offer customised security solutions for both data and systems. We also offer vulnerability scans for our clients to identify weaknesses in ever-evolving security landscapes.
Our Packages
Bronze Package
Foundation
Ideal for small businesses with basic IT needs.
- Remote monitoring and maintenance (RMM)
- Service desk: Basic IT support via phone or email for troubleshooting common issues.
- Patch management: Automated patching of critical security updates for operating systems and applications.
- Antivirus and anti-malware protection: Managed endpoint protection to safeguard devices from cyber threats.
- Security awareness training: Annual online training to educate employees on cybersecurity best practices.
- Service Level Agreement (SLA): Basic response times for critical issues. (8x5 Weekdays only)
Silver Package
Proactive Care
Designed for growing businesses with more complex IT environments.Includes all Bronze package services, plus:
- On-site support: Limited on-site visits per month for urgent issues.
- 24/7 monitoring of critical systems for early problem detection.
- Backup and disaster recovery (BDR): Automated backup of data with recovery options in case of disaster.
- Advanced security monitoring: Enhanced monitoring for suspicious activity and potential security breaches.
- Improved SLA: Faster response times for critical and high-priority issues. (8x5 with weekends)
Gold Package
Complete IT Management
Caters to established businesses requiring comprehensive IT support and strategic guidance Encompasses all Bronze and Silver package services, along with:
- Unlimited on-site support: Dedicated technician available for on-site visits as needed.
- Network management: Proactive network monitoring, optimization, and security configuration.
- Systems administration: Management of user accounts, permissions, and group policies.
- Vulnerability assessments and penetration testing: Regular security assessments to identify and address vulnerabilities.
- IT consulting: Strategic guidance on IT investments, budgeting, and long-term planning.
- Priority SLA: Fastest response times for all issues, ensuring minimal business disruption.(24x7 Full Support)
Frequently Asked Questions
We’ve compiled a series of FAQs but if you can’t find the answer here please contact us to find out more.
Yes, we support both Microsoft and Apple operating system computers.
The main role of IT support companies these days is managing and protecting your IT systems. At Amazing Support we are always maintaining and managing systems whether that is your cyber security, applications, operating system or your antivirus software. We also focus on layered protection such as with email filtering and web filtering.
Of course! We’ve been helping hundreds of businesses work more flexibly from home by supplying computers, networks, Wi-Fi, cloud facilities and all of the software that is needed to ensure your staff are as productive as possible. Along with keeping your data safe from cyber threats.
Yes, we partner with the most reliable names in telephony and Voice over IP (VOIP) services in order to supply and manage phone systems that revolutionise how you work, without breaking the bank.
We also offer connectivity support and broadband options to ensure your VOIP calls run smoothly and uninterrupted.
We have offices in London.
By calling our support team on 077 280 34315 or emailing them at information@codex.systems
Absolutely, we do this pro-actively and regularly for maintenance, on an ad-hoc basis for projects and also on-demand when you need hands on deck to resolve a problem
We support businesses that have their primary location in Greater London but we do still support their remote and satellite offices that often are located across the UK
Yes, we offer out-of-hours support both extended hours and 24/7
Testimonials
Contact us!
- 9:00 AM to 11:00 pm
- 0208 123 5452
- information@codex.systems
- 71-75 Shelton Street, London, England, WC2H 9JQ